About

About ITZ Innovative Technology Solution

Founder-led IT support from Queens, NY — the person you call is the person who does the work.

ITZ Innovative Technology Solution is run by Zwade Palmer, a field service network engineer based in Queens, New York. ITZ provides network architecture, remote and on-site IT support, and VoIP, WAP, and camera/surveillance systems installation for small businesses, schools, and nonprofits.

By day, Zwade supports network infrastructure for more than 30 schools as a Field Service Network Engineer with a New York-area managed service provider (MSP) — deploying and configuring 100+ macOS devices, managing 200+ tracked assets, and administering Proxmox VE and FreePBX systems. Before that, he handled database administration and IT support at St. Nicks Alliance, where he trained 30+ staff members. ITZ brings that same enterprise-grade care to organizations that don't have an IT department of their own.

30+
school sites supported
100+
devices deployed
200+
assets managed
On the job: installing a vertical 12 port patch panel

On the job: installing a vertical 12 port patch panel

On site - cutting the hole to prepare for the new cable run to enter the rack

On site - cutting the hole to prepare for the new cable run to enter the rack

Credentials

  • CompTIA A+
  • Google IT Support Professional Certificate
  • Algo Authorized Integrator
  • Telecor eSeries Integrator
  • B.S. in Informatics, University at Albany (SUNY)
Running fishtape through the ceiling

Running fishtape through the ceiling

Have a network problem, a new location to wire, or phones to set up?

Email info@itztechsolutions.net or tell us about your project.

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